I am having some issues getting LiveUpdate administrator to work correctly with some Linux clients.
I have a test lab with a RedHat and a CentOS client, a Windows 2012 server running LiveUpdate Administrator, and a Windows 2012 server running SEP Manager. All of these are virtual machines running on a VMWare hypervisor. I deployed a managed client package from the SEP manager.
The Linux client has checked into the SEP manager, but its "Health State" is "Offline"
The LiveUpdate administrator server is successfully communicating with Symantec and downloading updates each morning.
However, the Linux client is not updating its virus definition files. These are the error messages from /opt/Symantec/LiveUpdate/liveupdt.log:
The LiveUpdate administrator server is the 192.168.1.53 address:
Apr 4, 2016 8:06:01 AM Connecting to 192.168.1.53:7070 via HTTP ...
Apr 4, 2016 8:06:01 AM Connected to 192.168.1.53 sending request ...
Apr 4, 2016 8:06:01 AM Waiting for response ...
Apr 4, 2016 8:06:01 AM Downloading minitri.flg to /opt/Symantec/LiveUpdate/tmp/1459771561193/minitri.flg ...
Apr 4, 2016 8:06:01 AM Connecting to 192.168.1.53 via HTTP ...
Apr 4, 2016 8:06:01 AM Connected to 192.168.1.53 sending request ...
Apr 4, 2016 8:06:01 AM Waiting for response ...
Apr 4, 2016 8:06:01 AM Following redirection to https://192.168.1.53:8443/lua/minitri.flg ...
Apr 4, 2016 8:06:01 AM Connecting to 192.168.1.53:7070 via HTTP ...
Apr 4, 2016 8:06:01 AM Connected to 192.168.1.53 sending request ...
Apr 4, 2016 8:06:01 AM Waiting for response ...
Apr 4, 2016 8:06:01 AM Following redirection to https://192.168.1.53:8443/lua/minitri.flg ...
Apr 4, 2016 8:06:01 AM Connecting to 192.168.1.53:7070 via HTTP ...
Apr 4, 2016 8:06:01 AM Connected to 192.168.1.53 sending request ...
Apr 4, 2016 8:06:01 AM Waiting for response ...
Apr 4, 2016 8:06:01 AM Following redirection to https://192.168.1.53:8443/lua/minitri.flg ...
Apr 4, 2016 8:06:01 AM Connecting to 192.168.1.53:7070 via HTTP ...
Apr 4, 2016 8:06:01 AM Connected to 192.168.1.53 sending request ...
Apr 4, 2016 8:06:01 AM Waiting for response ...
Apr 4, 2016 8:06:01 AM Following redirection to https://192.168.1.53:8443/lua/minitri.flg ...
Apr 4, 2016 8:06:01 AM Connecting to 192.168.1.53:7070 via HTTP ...
Apr 4, 2016 8:06:01 AM Connected to 192.168.1.53 sending request ...
Apr 4, 2016 8:06:01 AM Waiting for response ...
Apr 4, 2016 8:06:01 AM Following redirection to https://192.168.1.53:8443/lua/minitri.flg ...
Apr 4, 2016 8:06:01 AM Downloading livetri.zip to /opt/Symantec/LiveUpdate/tmp/1459771561193/livetri.zip ...
Apr 4, 2016 8:06:01 AM Connecting to 192.168.1.53:7070 via HTTP ...
Apr 4, 2016 8:06:01 AM Connected to 192.168.1.53 sending request ...
Apr 4, 2016 8:06:01 AM Waiting for response ...
Apr 4, 2016 8:06:01 AM Following redirection to https://192.168.1.53:8443/lua/livetri.zip ...
Apr 4, 2016 8:06:01 AM Connecting to 192.168.1.53:7070 via HTTP ...
Apr 4, 2016 8:06:01 AM Connected to 192.168.1.53 sending request ...
Apr 4, 2016 8:06:01 AM Waiting for response ...
Apr 4, 2016 8:06:01 AM Following redirection to https://192.168.1.53:8443/lua/livetri.zip ...
Apr 4, 2016 8:06:01 AM Connecting to 192.168.1.53:7070 via HTTP ...
Apr 4, 2016 8:06:01 AM Connected to 192.168.1.53 sending request ...
Apr 4, 2016 8:06:01 AM Waiting for response ...
Apr 4, 2016 8:06:01 AM Following redirection to https://192.168.1.53:8443/lua/livetri.zip ...
Apr 4, 2016 8:06:01 AM Connecting to 192.168.1.53:7070 via HTTP ...
Apr 4, 2016 8:06:01 AM Connected to 192.168.1.53 sending request ...
Apr 4, 2016 8:06:01 AM Waiting for response ...
Apr 4, 2016 8:06:01 AM Following redirection to https://192.168.1.53:8443/lua/livetri.zip ...
Apr 4, 2016 8:06:01 AM Connecting to 192.168.1.53:7070 via HTTP ...
Apr 4, 2016 8:06:01 AM Connected to 192.168.1.53 sending request ...
Apr 4, 2016 8:06:01 AM Waiting for response ...
Apr 4, 2016 8:06:01 AM Following redirection to https://192.168.1.53:8443/lua/livetri.zip ...
Apr 4, 2016 8:06:01 AM A LiveUpdate server could not be selected.
Apr 4, 2016 8:06:01 AM
Apr 4, 2016 8:06:01 AM The Java LiveUpdate session did not complete successfully.
Apr 4, 2016 8:06:01 AM Return code = -2,001
Apr 4, 2016 8:06:01 AM
Windows firewall is disabled on the LU server and IPtables is disabled on the Linux client, so there shouldn't be any firewall issues.
Any suggestions?
PG