I upgraded my SEPM from v12.1 RU5 this weekend. Everything looked fine. Console ran just fine on the server. Thought everything was good. This morning when I try to login to my remote console, I get the "Unexpected Server Error" message that a lot of people have gotten over the last several versions of SEPM.
I can login to the remote web console - it's terrible, so I don't use it.
I can login to the java console on the server.
I removed the SEPM Java app from my workstation (Win 8.1) and re-installed it. Still no luck.
I restarted the SEPM service on the server. Still no luck.
I checked the SEPM logs and there are no errors. No mention of a remote console trying to connect either.
Local and active directory logins are enabled. Both types of accounts return the same error.
Windows Event logs show nothing about a remote console trying to connect, or any errors for anything related to SEPM.
I tried it from another workstation (Win 7) and received the same error.
scm-server-0.log:
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2015-06-18 08:14:55.162 THREAD 12 SEVERE: ================== Server Environment ===================
2015-06-18 08:14:55.162 THREAD 12 SEVERE: os.name = Windows Server 2008 R2
2015-06-18 08:14:55.162 THREAD 12 SEVERE: os.version = 6.1
2015-06-18 08:14:55.162 THREAD 12 SEVERE: os.arch = x64
2015-06-18 08:14:55.162 THREAD 12 SEVERE: java.version = 1.7.0_75
2015-06-18 08:14:55.162 THREAD 12 SEVERE: java.vendor = Oracle Corporation
2015-06-18 08:14:55.162 THREAD 12 SEVERE: java.vm.name = Java HotSpot(TM) Server VM
2015-06-18 08:14:55.162 THREAD 12 SEVERE: java.vm.version = 24.75-b04
2015-06-18 08:14:55.162 THREAD 12 SEVERE: java.home = D:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\jre
2015-06-18 08:14:55.162 THREAD 12 SEVERE: catalina.home = D:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat
2015-06-18 08:14:55.162 THREAD 12 SEVERE: java.user = null
2015-06-18 08:14:55.162 THREAD 12 SEVERE: user.language = en
2015-06-18 08:14:55.162 THREAD 12 SEVERE: user.country = US
2015-06-18 08:14:55.162 THREAD 12 SEVERE: scm.server.version = 12.1.6168.6000
2015-06-18 08:14:55.178 THREAD 12 SEVERE: StartupServlet> startServer>> SEPM Service starting...
2015-06-18 08:14:56.488 THREAD 12 SEVERE: StartupServlet> verifySchemaVersion>> Database Schema Version = 12.1.6.1, Server Schema Version = 12.1.6.1
2015-06-18 08:14:56.769 THREAD 12 SEVERE: StartupServlet> startServer>> FIPS mode configuration is false
2015-06-18 08:14:56.800 THREAD 12 SEVERE: License state = SEPE_PAID
2015-06-18 08:14:56.800 THREAD 12 SEVERE: StartupServlet> startServer>> License status on SEPM = Good
2015-06-18 08:14:56.972 THREAD 12 SEVERE: ================== StartClientTransport ===================
2015-06-18 08:14:56.972 THREAD 12 SEVERE: [12] Initializing Tomcat ClientTransport Key for Secars...
2015-06-18 08:14:56.972 THREAD 12 SEVERE: ClientTransportHelper> startClientTransport>> resetAgentToOfflineState = true
2015-06-18 08:14:56.972 THREAD 12 SEVERE: ClientTransportHelper> startClientTransport>> start set agents offline.
2015-06-18 08:14:57.097 THREAD 12 SEVERE: ClientTransportHelper> startClientTransport>> start set virtual agents offline.
2015-06-18 08:14:57.471 THREAD 12 SEVERE: Schedule is started!
2015-06-18 08:14:57.502 THREAD 12 SEVERE: StartupServlet> startServer>> SEPM Service started.
2015-06-18 08:16:28.582 THREAD 31 WARNING: Log table switched to: AGENT_PACKET_LOG_1, old table estimated row count: 30513, to add row count in new table: 6244, last switch time: 2015-06-18 07:55:24
2015-06-18 08:17:48.142 THREAD 31 WARNING: Log table switched to: AGENT_PACKET_LOG_2, old table estimated row count: 12945, to add row count in new table: 6080, last switch time: 2015-06-18 08:16:28
2015-06-18 08:32:57.706 THREAD 37 WARNING: AgentLastCheckInTask invalid IP in line: 48EEB490AC100747005AD284D624F20A
2015-06-18 08:49:28.884 THREAD 31 WARNING: Log table switched to: AGENT_SYSTEM_LOG_1, old table estimated row count: 10010, to add row count in new table: 2, last switch time: 2015-06-18 03:26:18
2015-06-18 08:58:29.280 THREAD 31 WARNING: Log table switched to: AGENT_PACKET_LOG_1, old table estimated row count: 10020, to add row count in new table: 143, last switch time: 2015-06-18 08:17:48
2015-06-18 09:02:11.366 THREAD 45 WARNING: Log table switched to: AGENT_TRAFFIC_LOG_2, old table estimated row count: 54950, to add row count in new table: 1851, last switch time: 2015-06-18 08:13:27
2015-06-18 09:02:49.550 THREAD 31 WARNING: Log table switched to: AGENT_PACKET_LOG_2, old table estimated row count: 10442, to add row count in new table: 336, last switch time: 2015-06-18 08:58:29