Hi Guys,
I'm in the test pilot for Symantec Endpoint but have noticed something. It seems that at random intervals Symantec will just stop the services which means Symantec will just stop all together. I have been trying to monitor it but it seems to happen at random.
I ran a debug and read though the logs. I then did the classic google etc and did find similar issues but none that matched. Below I have posted just a section of the log file. If you could help, please do let me know.
Im running Windows 10 and Symantec is on version 12.x.
Thank you in advance.
Log File:
2016/09/06 08:10:57.318 [1840:3492] Notification Type is 0
2016/09/06 08:10:57.318 [1840:3492] Interface Index: 10
2016/09/06 08:10:57.380 [1840:4264] <ParseHTTPStatusCode:>404=>404 Not Found
2016/09/06 08:10:57.380 [1840:4264] AH: Setting the Browser Session end option & Resetting the URL session ..
2016/09/06 08:10:57.442 [1840:4264] <ParseHTTPStatusCode:>404=>404 Not Found
2016/09/06 08:10:57.442 [1840:4264] AH: Setting the Browser Session end option & Resetting the URL session ..
2016/09/06 08:10:57.442 [1840:3932] SmcNotifyStopServStatus: Command line password verified.
2016/09/06 08:10:57.458 [1840:3932] SepManagementClient is stopping. Starting cleanup.
2016/09/06 08:10:57.458 [1840:3932] Service is shutting down
2016/09/06 08:10:57.458 [1840:3932] CProfileMgrManPlugin::ReceiveMessage: enter
2016/09/06 08:10:57.458 [1840:3932] ProfileMgrMan: ReceiveMessage with msg id 458754
2016/09/06 08:10:57.458 [1840:3932] CProfileMgrManPlugin::ReceiveMessage: exit
2016/09/06 08:10:57.458 [1840:3932] AVMan: Entering ReceiveMessage with msg id 458754
2016/09/06 08:10:57.458 [1840:3932] AVMan: Disabled event forwarding.
2016/09/06 08:10:57.458 [1840:3932] AVMan: Leaving ReceiveMessage
2016/09/06 08:10:57.458 [1840:3932] LUMan: Entering ReceiveMessage with id 0x70002
2016/09/06 08:10:57.458 [1840:3932] LUMan: SMC notified LuMan that it is stopping
2016/09/06 08:10:57.458 [1840:3932] AtpiMan: Entering ReceiveMessage with msg id 458754
2016/09/06 08:10:57.458 [1840:3932] AtpiMan: Leaving ReceiveMessage
2016/09/06 08:10:57.458 [1840:3932] BashMan: Entering ReceiveMessage with msg id 458754
2016/09/06 08:10:57.458 [1840:3932] BashMan: Leaving ReceiveMessage
2016/09/06 08:10:57.458 [1840:3932] CidsMan: Entering ReceiveMessage with msg id 458754
2016/09/06 08:10:57.458 [1840:3932] CidsMan: Leaving ReceiveMessage
2016/09/06 08:10:57.458 [1840:3932] NETSECMAN: Entering ReceiveMessage with msg id 458754
2016/09/06 08:10:57.458 [1840:3932] NetSecMan: Entering CNetSecCommandController::CNetSecCommandControllerThread::PrepareDestroy
2016/09/06 08:10:57.458 [1840:3932] NetSecMan: Invalid terminate event handle value in PrepareDestroy
2016/09/06 08:10:57.458 [1840:3932] NetSecMan: Failed in NetSecManControlThread::PrepareDestroy
2016/09/06 08:10:57.458 [1840:3932] NetSecMan: Failed in PrepareDestroy for NetSecCommandController
2016/09/06 08:10:57.458 [1840:3932] NETSECMAN: Leaving ReceiveMessage
2016/09/06 08:10:57.458 [1840:3932] RebootMgrMan: Entering ReceiveMessage with msg id 458754
2016/09/06 08:10:57.458 [1840:3932] RebootMgrMan: Leaving ReceiveMessage
2016/09/06 08:10:57.458 [1840:3932] RepMgtMan: Entering ReceiveMessage with msg id 458754
2016/09/06 08:10:57.458 [1840:3932] RepMgtMan: Leaving ReceiveMessage
2016/09/06 08:10:57.458 [1840:3932] SubmissionsMan: Entering ReceiveMessage with msg id 458754
2016/09/06 08:10:57.458 [1840:3932] SubmissionsMan: Leaving ReceiveMessage
2016/09/06 08:10:57.458 [1840:3932] ElamManPlugin: Entering ReceiveMessage with msg id 458754
2016/09/06 08:10:57.458 [1840:3932] ElamManPlugin: Leaving ReceiveMessage
2016/09/06 08:10:57.458 [1840:3932] Saving SMC State
2016/09/06 08:10:57.458 [1840:3932] Skip saving state because Engine is not running
2016/09/06 08:10:57.474 [1840:3932] CProfileMgrManPlugin::Enable: enter
2016/09/06 08:10:57.474 [1840:3932] enable=false
2016/09/06 08:10:57.474 [1840:3932] CProfileMgrManPlugin::Enable: exit
2016/09/06 08:10:57.474 [1840:3932] AVMan: Entering Enable -- enable=false
2016/09/06 08:10:57.474 [1840:3932] AVMan: Disabled event forwarding.
2016/09/06 08:10:57.474 [1840:3932] GUProxy: Enable called.
2016/09/06 08:10:57.474 [1840:3932] GUProxy: Enable
2016/09/06 08:10:57.505 [1840:4264] <ParseHTTPStatusCode:>404=>404 Not Found
2016/09/06 08:10:57.505 [1840:4264] AH: Setting the Browser Session end option & Resetting the URL session ..
2016/09/06 08:10:57.536 [1840:3932] AtpiMan: Entering Enable -- enable=false
2016/09/06 08:10:57.536 [1840:3932] BashMan: Entering Enable -- enable=false
2016/09/06 08:10:57.536 [1840:3932] CidsMan: Entering Enable -- enable=false
2016/09/06 08:10:57.536 [1840:3932] NETSECMAN: Entering Enable -- enable=false
2016/09/06 08:10:57.536 [1840:3932] RebootMgrMan: Entering Enable -- enable=false
2016/09/06 08:10:57.536 [1840:3932] RepMgtMan: Entering Enable -- enable=false
2016/09/06 08:10:57.536 [1840:3932] SubmissionsMan: Entering Enable -- enable=false
2016/09/06 08:10:57.536 [1840:3932] ElamManPlugin: Entering Enable -- enable=false
2016/09/06 08:10:57.536 [1840:3932] Enter SepManagementClient UnInitialize
2016/09/06 08:10:57.536 [1840:3932] Unregister from LicenseMan notification
2016/09/06 08:10:57.536 [1840:3560] Ending Auto location ThreadID = 3560
2016/09/06 08:10:57.552 [1840:2788] Enter CSmcCCPlugin::PrepareDestroy()
2016/09/06 08:10:57.552 [1840:2788] Stopping smc service.
2016/09/06 08:10:57.552 [1840:2788] Exit CSmcCCPlugin::PrepareDestroy()
2016/09/06 08:10:57.552 [1840:2788] Enter CSmcCCPlugin::Destroy()
2016/09/06 08:10:57.552 [1840:2788] 71C7BEB8
2016/09/06 08:10:57.567 [1840:4264] <ParseHTTPStatusCode:>404=>404 Not Found
2016/09/06 08:10:57.567 [1840:4264] AH: Setting the Browser Session end option & Resetting the URL session ..
2016/09/06 08:10:57.583 [1840:3932] Stopping SyLink...
2016/09/06 08:10:57.583 [1840:3932] <SyLink>Stop begin.---->
2016/09/06 08:10:57.583 [1840:3932] <SyLink>Stopping LU download Thread.
2016/09/06 08:10:57.583 [1840:4748] [Content]<LUMaintenanceThread:> stopping
2016/09/06 08:10:57.583 [1840:3932] <SyLink>LU download Thread stopped.
2016/09/06 08:10:57.583 [1840:3932] <SyLink>Stop Main Thread.
2016/09/06 08:10:57.598 [1840:4260] <SyLink>***** Main Thread Exit ****
2016/09/06 08:10:57.598 [1840:3932] <SyLink>Main Thread stopped.
2016/09/06 08:10:57.598 [1840:3932] <SyLink>Stopping heartbeat Thread.
2016/09/06 08:10:57.630 [1840:4264] AH: (InetWaiting) urgent exit event.
2016/09/06 08:10:57.630 [1840:4264] Sylink:(EXCEPTION, err=2) AH: failed to send request...
2016/09/06 08:10:57.630 [1840:4264] [Command] Failed to download one or more commands from SEPM: 92DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA2092DC0485AC1B9B410110BD4781F2E0715F594A34AC1B9B410110BD478AE0AA20
2016/09/06 08:10:57.630 [1840:4264] CAsyncHttpConnection::Close - Request: HttpOpenRequest; CtrlBlk: 02C5E748 time: 0
2016/09/06 08:10:57.645 [1840:3932] <SyLink>Heartbeat thread stopped, Heartbeat=1800
2016/09/06 08:10:57.645 [1840:3932] <SyLink>Heartbeat Thread stopped.
2016/09/06 08:10:57.645 [1840:3932] <SyLink>Start Stopping Downloading Thread
2016/09/06 08:10:57.645 [1840:3932] <SyLink>Downaloding Thread stopped.
2016/09/06 08:10:57.645 [1840:3932] <SyLink>Save sylink settings.
2016/09/06 08:10:57.645 [1840:3932] <SyLink><-----Stop completed!
2016/09/06 08:10:57.645 [1840:3932] Lock held for 63ms
2016/09/06 08:10:57.645 [1840:3932] Deleting SyLink...
2016/09/06 08:10:57.645 [1840:3932] <SyLink>Destructor called!
2016/09/06 08:10:57.645 [1840:3932] <SyLink>Stop begin.---->
2016/09/06 08:10:57.645 [1840:3932] <SyLink><-----Already stopped.Stop End.
2016/09/06 08:10:57.661 [1840:3932] Lock held for 15ms
2016/09/06 08:10:57.661 [1840:3932] Entering PluginManagerImplementation::Terminate()
2016/09/06 08:10:57.661 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\NacManager.plg)
2016/09/06 08:10:57.661 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\NacManager.plg) done
2016/09/06 08:10:57.661 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\SymElamMan.plg)
2016/09/06 08:10:57.661 [1840:3932] CSmcPluginBase::Terminate()
2016/09/06 08:10:57.661 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\SymElamMan.plg) done
2016/09/06 08:10:57.661 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\SubmissionsMan.plg)
2016/09/06 08:10:57.661 [1840:3932] SubmissionsMan: Entering Terminate
2016/09/06 08:10:57.661 [1840:3932] CSmcPluginBase::Terminate()
2016/09/06 08:10:57.661 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\SubmissionsMan.plg) done
2016/09/06 08:10:57.661 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\RepMgtMan.plg)
2016/09/06 08:10:57.661 [1840:3932] RepMgtMan: Entering Terminate
2016/09/06 08:10:57.661 [1840:3932] RepMgtMan: Leaving Terminate
2016/09/06 08:10:57.661 [1840:3932] CSmcPluginBase::Terminate()
2016/09/06 08:10:57.661 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\RepMgtMan.plg) done
2016/09/06 08:10:57.661 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\RebootMgrMan.plg)
2016/09/06 08:10:57.661 [1840:3932] RebootMgrMan: Entering Terminate
2016/09/06 08:10:57.661 [1840:3932] CSmcPluginBase::Terminate()
2016/09/06 08:10:57.661 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\RebootMgrMan.plg) done
2016/09/06 08:10:57.661 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\NetSecMan.plg)
2016/09/06 08:10:57.661 [1840:3932] NETSECMAN: Entering Terminate
2016/09/06 08:10:57.661 [1840:3932] NetSecMan: Entering CNetSecCommandController::CNetSecCommandControllerThread::Destroy
2016/09/06 08:10:57.661 [1840:3932] CSmcPluginBase::Terminate()
2016/09/06 08:10:57.661 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\NetSecMan.plg) done
2016/09/06 08:10:57.661 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\CIDSMan.plg)
2016/09/06 08:10:57.661 [1840:3932] CSmcPluginBase::Terminate()
2016/09/06 08:10:57.661 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\CIDSMan.plg) done
2016/09/06 08:10:57.661 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\BashMan.plg)
2016/09/06 08:10:57.661 [1840:3932] BashMan: Entering Terminate
2016/09/06 08:10:57.661 [1840:3932] CSmcPluginBase::Terminate()
2016/09/06 08:10:57.661 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\BashMan.plg) done
2016/09/06 08:10:57.661 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\AtpiMan.plg)
2016/09/06 08:10:57.661 [1840:3932] AtpiMan: Entering Terminate
2016/09/06 08:10:57.661 [1840:3932] CSmcPluginBase::Terminate()
2016/09/06 08:10:57.661 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\AtpiMan.plg) done
2016/09/06 08:10:57.661 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\DevMan.plg)
2016/09/06 08:10:57.661 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\DevMan.plg) done
2016/09/06 08:10:57.661 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\SfMan.plg)
2016/09/06 08:10:57.661 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\SfMan.plg) done
2016/09/06 08:10:57.661 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\LUMan.plg)
2016/09/06 08:10:57.661 [1840:3932] LUMan: Entering Terminate
2016/09/06 08:10:57.677 [1840:3932] LUMan: Waiting for command thread 3208 to complete...
2016/09/06 08:10:57.677 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\LUMan.plg) done
2016/09/06 08:10:57.677 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\GUProxy.plg)
2016/09/06 08:10:57.677 [1840:3932] GUProxy: Terminate called.
2016/09/06 08:10:57.677 [1840:3932] GUProxy: Terminate
2016/09/06 08:10:57.677 [1840:3932] GUProxy - StopGupPolicyThread() HTHREAD=0,Event=0
2016/09/06 08:10:57.677 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\GUProxy.plg) done
2016/09/06 08:10:57.677 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\AVMan.plg)
2016/09/06 08:10:57.677 [1840:3932] AVMan: Entering Terminate
2016/09/06 08:10:57.677 [1840:1252] AVMan: log forwarding shutting down
2016/09/06 08:10:57.677 [1840:3932] AVMan: in AvPluginImplDeinit
2016/09/06 08:10:57.677 [1840:3932] AVMan: in AvPluginImplDeinit
2016/09/06 08:10:57.677 [1840:3932] AVMan: Leaving Terminate
2016/09/06 08:10:57.677 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\AVMan.plg) done
2016/09/06 08:10:57.677 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\ProfileMgrMan.plg)
2016/09/06 08:10:57.677 [1840:3932] CProfileMgrManPlugin::Terminate: enter
2016/09/06 08:10:57.677 [1840:3932] CSmcPluginBase::Terminate()
2016/09/06 08:10:57.677 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\ProfileMgrMan.plg) done
2016/09/06 08:10:57.677 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\LocalRep.plg)
2016/09/06 08:10:57.677 [1840:3932] CSmcPluginBase::Terminate()
2016/09/06 08:10:57.677 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\LocalRep.plg) done
2016/09/06 08:10:57.677 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\CommonMan.plg)
2016/09/06 08:10:57.677 [1840:3932] CSmcPluginBase::Terminate()
2016/09/06 08:10:57.677 [1840:3932] Plugin::Terminate(C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Bin\CommonMan.plg) done
2016/09/06 08:10:57.677 [1840:3932] Stop TridentEngine... 58649937
2016/09/06 08:10:57.677 [1840:3932] TridentEngine Stopped.
2016/09/06 08:10:57.677 [1840:3932] stop trident engine... successful
2016/09/06 08:10:57.677 [1840:3932] delete trident engine...
2016/09/06 08:10:57.817 [1840:3932] TSE stopped.
2016/09/06 08:10:57.817 [1840:3932] delete SMC State...
2016/09/06 08:10:57.833 [1840:3932] [Command] Serializing commands to disk
2016/09/06 08:10:57.833 [1840:3932] [Command] No commands to serialize
2016/09/06 08:10:57.848 [1840:3932] chmod on file C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.7004.6500.105\Data\State\SerState.dat to read/write.
2016/09/06 08:10:57.848 [1840:3932] delete netport...
2016/09/06 08:10:57.848 [1840:3932] Disable damper...
2016/09/06 08:10:57.848 [1840:3932] Exit SepManagementClient UnInitialize
2016/09/06 08:10:58.052 [1840:3932] Deleted Sylog object successfully.
2016/09/06 08:10:58.052 [1840:3932] Error getting ISEPPolicyMonitor object.
2016/09/06 08:10:58.052 [1840:3932] Exit ServiceStart
2016/09/06 08:10:58.052 [1840:2788] 71C7BF0C
2016/09/06 08:10:58.052 [1840:2788] Exit CSmcCCPlugin::Destroy()
2016/09/06 08:10:58.068 [1840:3368] Inside ~CSmcCCPlugin()
2016/09/06 08:10:58.068 [1840:3368] Inside ~CSmcWorkerThread
2016/09/06 08:10:59.551 [6776:7704] Exit StopService. SUCCESS
2016/09/06 08:10:59.551 [6776:7704] Successfully stopped the service.
2016/09/06 08:10:59.551 [6776:7704] Exit SymProtectedStopService.
2016/09/06 08:10:59.551 [6776:7704] Successfully stopped SepMasterService
2016/09/06 08:10:59.566 [6776:7704] There are no outstanding instances of ccSvcHst running.
2016/09/06 08:10:59.566 [6776:7704] Smc password verified successfully.
2016/09/06 08:10:59.566 [6776:7704] Command line has been handled
2016/09/06 08:10:59.738 [5420:5320] Entering the command line handler
2016/09/06 08:10:59.738 [5420:5320] Service request event handle: 00000290
2016/09/06 08:10:59.738 [5420:5320] Sending CLCMD_STOPSERVICE_PASSWORD command
2016/09/06 08:11:29.733 [5420:5320] Command line request timed out
2016/09/06 08:11:29.733 [5420:5320] Smc password verification failed.
2016/09/06 08:11:29.733 [5420:5320] Command line has been handled
2016/09/06 11:52:11.959 [9412:11764] Entering the command line handler
2016/09/06 11:52:11.959 [9412:11764] Service request event handle: 00000210