Quantcast
Channel: Symantec Connect - Products - Discussions
Viewing all articles
Browse latest Browse all 6827

SEPM Liveupdate Download not starting

$
0
0
I need a solution

Hi All,

I have had a couple of reocurrences of a problem where the SEPM server has stopped downloading LiveUpdate content. We have to manually triger an update via the SEPM console i.e. admin -- Servers -- local site -- Download LiveUpdate content.

We have the SEPM scheduled to download LiveUpdate content on a daily baisis.

When I look at the log.liveupdate and the sesmlui.log on the SEPM server I see the bellow. You will notice that the there is a 3 day gap between the updates with the download on the 30/10/2016 being a manually triggered update, NOT the scheduled downlaod.

As far as I can tell we have made no changes on the server on the 27-10-2016 to cause this problem it just seems to happen by itself. Which we all know things do not happen by themselves, so I am trying to find root cause.

Which is the best log files to be looking at to try and identify what the root cause of the problem is?

  log.liveupdate

27/10/2016, 7:23:31 GMT -> ***********************           End of LU Session           ***********************
////////////////////////////////////////////////////////////////////////////////
////////////////////////////////////////////////////////////////////////////////
// End LuComServer
////////////////////////////////////////////////////////////////////////////////
////////////////////////////////////////////////////////////////////////////////

////////////////////////////////////////////////////////////////////////////////
////////////////////////////////////////////////////////////////////////////////
// Start LuComServer
////////////////////////////////////////////////////////////////////////////////
////////////////////////////////////////////////////////////////////////////////
30/10/2016, 23:08:04 GMT -> LuComServer version: 3.3.100.15

sesmlui.log

10/27 15:23:30 [1224:1cbc] ERROR      spcPorscheIronS MicroDefs25DefUtilsContentHandler DU_S_OKat MicroDefs25DefUtilsContentHandler.cpp[420]
10/27 15:23:30 [1224:1cbc] ERROR      spcPorscheIronS SesmLu Error cleaning up.at SesmLu.cpp[1401]
10/31 07:08:10 [1c08:115c] INFO(High)  SesmLu
10/31 07:08:10 [1c08:115c] INFO(High)  SesmLu ***************************************************************************************************************
10/31 07:08:10 [1c08:115c] INFO(High)  SesmLu ****                                Starting New SesmLu Session                                            ****
10/31 07:08:10 [1c08:115c] INFO(High)  SesmLu **** Platform: (unknown)

0

Viewing all articles
Browse latest Browse all 6827

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>