Hi,
I am newbie to SEP. Existingly we do have 20 PCs are running fine in SEPM.
Recently we had newly installed 10 client windows 7 64 bit but all 10 clients doesn't have the green dot and also show offline in SEPM. 20 PCs are still working fine.
Things we had done:-
1. Ping SEPM server from client vice versa (successful)
2. Browse the web page from client (successful)
3. Telnet to SEPM server with port 8014, 9090, 443, 80 from client (successful)
4. Run command from client nestat -np TCP | find "8014" and status show ESTABLISHED to SEPM server.
5. Replace the sylink.xml from working client to affected client
6. Reinstall SEP to affected client
7. Turn off Windows Firewall from client
8. Delete the legacy proxy setting from client
But still we are having issue with this 10 client PC.
Here is an error log from one of the clients as well
12/06 14:54:08.420 [2108:3600] <SyLink>[MakeRegisterData] registration Hardware Key=1E7B97EE1E47C6AB3ED2D97831AD5155
12/06 14:54:08.420 [2108:3600] AH: Setting the Browser Session end option & Resetting the URL session ..
12/06 14:54:08.581 [2108:3600] <ParseHTTPStatusCode:>500=>500 INTERNAL SERVER ERROR
12/06 14:54:08.581 [2108:3600] <SyLink>[SendRegsitrationRequest] Request Result= 5
12/06 14:54:08.587 [2108:3600] ###### Set ACSConnec offline
12/06 14:54:08.587 [2108:3600] CProfileMgrManPlugin::ReceiveMessage: enter
12/06 14:54:08.587 [2108:3600] ProfileMgrMan: ReceiveMessage with msg id 262146
12/06 14:54:08.587 [2108:3600] CProfileMgrManPlugin::ReceiveMessage: exit
12/06 14:54:08.587 [2108:3600] AVMan: Entering ReceiveMessage with msg id 262146
12/06 14:54:08.587 [2108:3600] AVMan: Leaving ReceiveMessage
12/06 14:54:08.587 [2108:3600] LUMan: Entering ReceiveMessage with id 0x40002
12/06 14:54:08.587 [2108:3600] AtpiMan: Entering ReceiveMessage with msg id 262146
12/06 14:54:08.587 [2108:3600] AtpiMan: Leaving ReceiveMessage
12/06 14:54:08.587 [2108:3600] BashMan: Entering ReceiveMessage with msg id 262146
12/06 14:54:08.587 [2108:3600] BashMan: Leaving ReceiveMessage
12/06 14:54:08.587 [2108:3600] RebootMgrMan: Entering ReceiveMessage with msg id 262146
12/06 14:54:08.587 [2108:3600] RebootMgrMan: Leaving ReceiveMessage
12/06 14:54:08.587 [2108:3600] RepMgtMan: Entering ReceiveMessage with msg id 262146
12/06 14:54:08.587 [2108:3600] RepMgtMan: Leaving ReceiveMessage
12/06 14:54:08.587 [2108:3600] SubmissionsMan: Entering ReceiveMessage with msg id 262146
12/06 14:54:08.587 [2108:3600] SubmissionsMan: Leaving ReceiveMessage
Help would really be appreciated as I am stuck at a loose end!
Thanks.