Hello,
We have recently updated our Symantec on the clients machine with the latest version (14.1904). After the upgrade we have noticed many users are getting the blue screen and window will keep restarting:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 27
BCP1: BAAD0073
BCP2: 9FB499F4
BCP3: 9FB495D0
BCP4: 8D3DF0CF
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\120716-22183-01.dmp
C:\Users\manar.alseddiqi\AppData\Local\Temp\WER-121446-0.sysdata.xml
Attached screenshot is what we get from the dump file.
Could you please help.
Thanks in advance.