Hello all,
I have an problem with my SEP 12.1 for linux that after installation the liveupdate didn't get update from Liveupdate server. The issue that i found probably the JAVA failed to encrypt the liveupdate.conf. Below debug output when i run debugging for by using this command :java -classpath jlu.jar com.symantec.liveupdate.LiveUpdate -d
============================================================================================================
Using character set UTF-8
Command-line Product Selections to update:
(ProdName, Version, Lang, ItemSeqName, SeqNum)
Debug - output[nIdx] = uid=0(root) gid=0(root) groups=0(root)
Adding JLU to the current command line
JLU Linux, 3.10.2, English, LiveUpdateSeq, 13
Trying to load jar file from null/LiveUpdate/bcprov-jdk15on-148.jar
Trying to load jar file from current directory or mentioned in classpath
JLUException [
Nested Exception is:
[ java.lang.ClassNotFoundException ] org.bouncycastle.jce.provider.BouncyCastleProvider
java.lang.ClassNotFoundException: org.bouncycastle.jce.provider.BouncyCastleProvider
at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:331)
at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:264)
at jlucn.a(Unknown Source)
at jlucn.load(Unknown Source)
at com.symantec.liveupdate.config.JluConfiguration.c(Unknown Source)
at com.symantec.liveupdate.config.JluConfiguration.a(Unknown Source)
at com.symantec.liveupdate.LiveUpdate.a(Unknown Source)
at com.symantec.liveupdate.LiveUpdate.b(Unknown Source)
at com.symantec.liveupdate.LiveUpdate.main(Unknown Source)
]
at jlucn.a(Unknown Source)
at jlucn.load(Unknown Source)
at com.symantec.liveupdate.config.JluConfiguration.c(Unknown Source)
at com.symantec.liveupdate.config.JluConfiguration.a(Unknown Source)
at com.symantec.liveupdate.LiveUpdate.a(Unknown Source)
at com.symantec.liveupdate.LiveUpdate.b(Unknown Source)
at com.symantec.liveupdate.LiveUpdate.main(Unknown Source)
Caused by: java.lang.ClassNotFoundException: org.bouncycastle.jce.provider.BouncyCastleProvider
at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:331)
at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:264)
... 7 more
java.io.IOException: org.bouncycastle.jce.provider.BouncyCastleProvider
at jlucn.load(Unknown Source)
at com.symantec.liveupdate.config.JluConfiguration.c(Unknown Source)
at com.symantec.liveupdate.config.JluConfiguration.a(Unknown Source)
at com.symantec.liveupdate.LiveUpdate.a(Unknown Source)
at com.symantec.liveupdate.LiveUpdate.b(Unknown Source)
at com.symantec.liveupdate.LiveUpdate.main(Unknown Source)
An error was encountered when reading in the liveupdate.conf file /etc/liveupdate.conf
Checking to see if JLU can connect to its own listener thread.
Checking to see if a session of JLU is running at port 56598.
An active JLU session has been detected.
JLU was able to successfully connect to its own listener thread.
createConfiguration failed.
The Java LiveUpdate session did not complete successfully.
Return code = -1
ProductInventory: parsed default inventory file: /etc/Product.Catalog.JavaLiveUpdate
Inventory File Product Selections to update:
(ProdName, Version, Lang, ItemSeqName, SeqNum)
ProductInventory.save: Saving updates to product inventory file
Trying to load jar file from null/LiveUpdate/bcprov-jdk15on-148.jar
Trying to load jar file from current directory or mentioned in classpath
JLUException [
Nested Exception is:
[ java.lang.ClassNotFoundException ] org.bouncycastle.jce.provider.BouncyCastleProvider
java.lang.ClassNotFoundException: org.bouncycastle.jce.provider.BouncyCastleProvider
at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:331)
at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:264)
at jlucn.a(Unknown Source)
at jlucn.load(Unknown Source)
at com.symantec.liveupdate.config.JluConfiguration.c(Unknown Source)
at com.symantec.liveupdate.config.JluConfiguration.d(Unknown Source)
at com.symantec.liveupdate.event.EventTransporterFactory.c(Unknown Source)
at com.symantec.liveupdate.event.EventTransporterFactory.<init>(Unknown Source)
at com.symantec.liveupdate.event.EventTransporterFactory.a(Unknown Source)
at jlufo.a(Unknown Source)
at com.symantec.liveupdate.LiveUpdate.a(Unknown Source)
at com.symantec.liveupdate.LiveUpdate.b(Unknown Source)
at com.symantec.liveupdate.LiveUpdate.main(Unknown Source)
]
at jlucn.a(Unknown Source)
at jlucn.load(Unknown Source)
at com.symantec.liveupdate.config.JluConfiguration.c(Unknown Source)
at com.symantec.liveupdate.config.JluConfiguration.d(Unknown Source)
at com.symantec.liveupdate.event.EventTransporterFactory.c(Unknown Source)
at com.symantec.liveupdate.event.EventTransporterFactory.<init>(Unknown Source)
at com.symantec.liveupdate.event.EventTransporterFactory.a(Unknown Source)
at jlufo.a(Unknown Source)
at com.symantec.liveupdate.LiveUpdate.a(Unknown Source)
at com.symantec.liveupdate.LiveUpdate.b(Unknown Source)
at com.symantec.liveupdate.LiveUpdate.main(Unknown Source)
Caused by: java.lang.ClassNotFoundException: org.bouncycastle.jce.provider.BouncyCastleProvider
at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:331)
at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:264)
... 11 more
java.io.IOException: org.bouncycastle.jce.provider.BouncyCastleProvider
at jlucn.load(Unknown Source)
at com.symantec.liveupdate.config.JluConfiguration.c(Unknown Source)
at com.symantec.liveupdate.config.JluConfiguration.d(Unknown Source)
at com.symantec.liveupdate.event.EventTransporterFactory.c(Unknown Source)
at com.symantec.liveupdate.event.EventTransporterFactory.<init>(Unknown Source)
at com.symantec.liveupdate.event.EventTransporterFactory.a(Unknown Source)
at jlufo.a(Unknown Source)
at com.symantec.liveupdate.LiveUpdate.a(Unknown Source)
at com.symantec.liveupdate.LiveUpdate.b(Unknown Source)
at com.symantec.liveupdate.LiveUpdate.main(Unknown Source)
An error was encountered when reading in the liveupdate.conf file /etc/liveupdate.conf
====================================================================================================
Below is some of output that running
=====================================================================================================
Using character set UTF-8
Command-line Product Selections to update:
(ProdName, Version, Lang, ItemSeqName, SeqNum)
Debug - output[nIdx] = uid=0(root) gid=0(root) groups=0(root) context=unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023
Adding JLU to the current command line
JLU Linux, 3.10.2, English, LiveUpdateSeq, 13
Trying to load jar file from /opt/Symantec/LiveUpdate/bcprov-jdk15on-148.jar
Initializing the log file: /opt/Symantec/LiveUpdate/liveupdt.log
trying to write into log file
Java Version 1.8.0_101.
Linux 2.6.32-642.6.1.el6.x86_64
Java LiveUpdate version 3.10.2 Build 13.
Checking location of jlu.jar ...
Java LiveUpdate directory is /opt/Symantec/LiveUpdate
Found /opt/Symantec/LiveUpdate/jlu-3.10.2.13.jar
ProductInventory: parsed default inventory file: /etc/Product.Catalog.JavaLiveUpdate
Inventory File Product Selections to update:
(ProdName, Version, Lang, ItemSeqName, SeqNum)
Avenge MicroDefs25 SavCorp10 Linux, MicroDefsB.CurDefs, SymAllLanguages, HubDefs, 0
Avenge MicroDefs25 SavCorp10 Linux, MicroDefsB.CurDefs, SymAllLanguages, CurDefs, 161128001
The property maxZipFileSize in config file is 614,400
The property maxTriFileSize in config file is 10,485,760
The property maxPackageSize in config file is 1,073,741,824
The property maxPackageContentSize in config file is 1,342,177,280
The property enableIPv4Preference is not set in config file
Checking to see if JLU can connect to its own listener thread.
Checking to see if a session of JLU is running at port 33925.
An active JLU session has been detected.
JLU was able to successfully connect to its own listener thread.
Downloading minitri.flg to /opt/Symantec/LiveUpdate/tmp/1483414578885/minitri.flg ...
Connecting to [IP Address]:7070 via HTTP ...
Connected to [IP Address] sending request ...
pleaseResume is false
resumeSupported is null
Waiting for response ...
HTTP/1.1 200 OK
Server: Apache-Coyote/1.1
Pragma: public
Cache-Control: max-age=0
Content-Disposition: attachment;filename="minitri.flg"
Content-Type: application/octet-stream
Content-Length: 1
===========================================================================================
I found this is some of the computers. All java JRE including JCE has been installed and read successfully when pre-check step in agent installation.
Kindly help to share the solution to fix.
Thanks
Giovanni