I need a solution
Hi All
I posted last year regarding an issue we got on our win 7 64bit computers after upgrading from SEP v12 to v14 in that whenever we run our corporate software the computer would crash with a BSOD (mup). Our windows 7 32 bit, windows 8 64bit and windows 10 64bit computers run fine.
I opened a case with Symantec and got this today:
We have found that Microsoft has released a hotfix for Windows 7, that appears to be related to the BSOD issues we have been seeing with customers upgrading to SEP 14. The hotfix can be found here: https://support.microsoft.com/en-us/kb/3015999
They said that they had had positive results with other customers but unfortunately our windows 7 64 bit computers still get BSOD, has anyone else tried this fix?
Cheers
0