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Virus definitions will not update to console

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I need a solution

I have a machine the the viruis definitions are up to date but the console says there not. In the even viewer there is a 'Error while updating Symantec Endpoint Protection status to SECURITY_PRODUCT_STATE_ON (error BA060000).' message, I have tried sfc /scannow and DISM /online /cleanup-image /restorehealth and no change. This is the only machine I am having this issue with. Does anyone have any ideas? Thanks

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