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Active Response disengaged

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I need a solution

Hello, 

I have an network scanner and we do a Vulnerability scan on the random computers. Now as you all know the IPS would block any Port scan attemps for 600 seconds. 

So I have added the Scanner IP address to the IPS policy > Excluded Host > IP Address of the Scanner

I have also created a Firewall Rule to Allow all Traffic and Selected the Local/Remote combination to allow all Remote traffic from the Scanner's IP address. 

Now when I check the IPS Attack logs I see that the 3 events 

1) Active Response: The client will block the IP Address

2) Port Scan: Somebody is scanning your computer

3) Active Response that started at (Date) (Time)is disengaged.

And the scanner is not yeilding the expected results. 

Any help would be appriciated. 

Thanks, 

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