It's possible I'm not googling this right because I didn't find any info which is why I'm posting here, but I'm looking for explanation of behavior that I believe to be expected.
We have SEP 12 - in some areas managed by SEPM and others are unmanaged standalones. Some of the users were reporting odd behavior so I created a test CD that included a word doc, excel, txt file, pdf and a zip file (containing a copy of the other 4 files).
I went around to multiple systems, both managed and unmanaged and noticed that on the initial scan at each station, the results said that it found and scanned 59 files even though there are only 5. However if I run the scan again and again, it correctly reports 5 files found and scanned.
I'm assuming this extra "54 files" is somehow related to meta data on the CD or something, that after the initial scan it skips?
Also, the issue that started this test was that some users reported some scans finishing immediately, stating that ZERO files were found and scanned even though there were files on their discs. But I was unable to reproduce that problem.
If anyone has any suggestions that I can report back to management on why it does this, that would be much appreciated. They don't like it when I say "I don't know, that's just how it works". Or at the very least - can others confirm that theirs behave the same?
Thanks,
Brian