We have recently started to just roll out Windows 10 and noticed some odd behavior with RDP with our test machines. Occasionally we are unable to get into a computer remotely through RDP. The service will stop responding and the person trying to connect will get a fatal error message or "An internal error has occured.". On rare occasions just trying to login to a domain user through RDP will crash and halt all future RDP connections. The only way to bring it back is to remote services and restart the RD service (or the computer). Sometimes it may take 10 minutes for the service to become unresponsive, or even up to a few days, there is no rhyme or reason.
We have a mostly Windows 7 environment and have been using that for years without any issues with RDP or connection issues. This is issue has only been noticed under Windows 10 Professional. For trouble shooting we have tried both version 12 and 14. We have tried all of the Windows updates up to the anniversary update. I have disabled all of the GPO's to that computer and tried with the same result. We have been unable to find a solution other than uninstalling Symantec. Once that happens, all of the connection issues stop.
Any suggestions or help? We effectively cannot deploy this as it currently stands. Thanks