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Win 7 is Stuck in Shutting down process, after Symantec upgrade from 12.1 to 14.0 mp1

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I need a solution

Hello Symantec Team,

Recently we have started using New Symantec version 14.0.2332.0100 and facing the issue of Win 7 stuck in shutting down process. This issue was not occured with SEP 12 version.

After we have upgraded symentec version from 12 to 14 then this issue started. Also we have checked with new symentec 14 installation on fresh win 7 OS but getting same problem.

Everytime we should hard reboot to systems.

Currently Windows 7 x64 is installed on those systems which getting this issue. This issue is affected on more than 50 systems.

Kindly provide the solution as soon as possible.

Thanks & Regards,

Abhijeet

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