Hi all,
">We have recently switched from antivirus X to SEP. ">We have nearly 1500 servers and workstations running under SEP now.
">Only we are dealing with the following problem. ">If we look at the portal, also known as "Symantec Endpoint Protection Manager", then we see that there are currently 150 servers out-of-date.
">If I look on one of the servers on the system log, then I see that an LiveUpdate session ran and installed an update succesfully, before she got the status out-of-date.
">If I look at the Policy of SEP Manager, I see that the frequency (what is also default) is set at 4 hours.
Which means if he does an update at 1:00, he will update again at 5:00. But if he found a new update in the meantime, for example, at 1:05, he will be in the out-of-date list. ">And only at 5:00 he will update this, and will be retrieved from the list.
Sounds all logical.
">Only adjusting the frequency in SEP Manager's policy will not matter, because I will always keep this problem, even if I shorten it to 1 hour instead of 4 hours.
Now we have a lot of servers to manage, it becomes unclear to see which servers really have problems. ">Servers who really do not get any updates.
He does what it has to do, but for a bulk of servers we manage, this is too unclear.
I hope someone can come with a setting or something that can fix our problem.
For example, the status in the SEP Manager portal, which will only refresh after 5-8 hours?