I need a solution
Using symantec endpoint protecttion manager 12.1.6 Ru6 Mp1a . Sql database .While pulling a risk log daily status reports i found the still infected count is like 507. checked with clients no infections. Still infected not found on any other logs or reports ( computer status , risk log in client side ). I have truncated logs and also changed Risk log settings to 1 day and found no changes. It appeaes only when pulling daily status report. Found some tmp /err files in agent info folder, i have even cleared that and ran the MSCW, still the same result. Any other possible sollutions ?
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