In the Symantec Endpoint Protection Manager I've been attempting to remote push the Symantec Endpoint Protection Client to my company's Windows 7 PCs.The process appears to fail a few seconds after SEPM begins sending the installation files. The deployment status shows a red X and indicates that the process failed.
In the client's event log I noticed a logon failure was showing when I was attempting to send the SEP files. The log indicated the SEP server was trying to logon to the client using NT AUTHORITY\NETWORK SERVICE and that it failed due to an unknown user name or bad password. At the same time the SEP server's log indicated that the process trying to logon to the client was nst.I've attached screenshots of the client and server security event logs showing the logons that failed.
Client log
Server log
If I try to update the same PC using the Push Deployment wizard the SEP client is sent to and installed on the PCs without any issues.
In both the remote push and the push deployment wizard I've used the same credentials to tell Symantec how to connect to the PCs.
Is there way to tell the nst process to use different credentials?
Here is some background information:
SEPM version is: 12.1.6465.6200
SEP Client version is: 121.6318.6100
SEPM is running on Windows 7 Pro 64 Bit
Clients are a mix of Windows 7 Pro 32 and 64 Bit
Our network is a domain controlled by a Windows Server 2003 machine.