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Internal Error while accessing SEPM Web Console

I need a solution Hi,we are getting an internal error when trying to log in to SEPM web console. It does not matter if you try to log in remotely or locally from the SEPM.The error is just "Internal...

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SEP 14 unmanaged MSI - need to prevent restart

I need a solution A handful of our clients need to run SEP in an unmanaged state because they rarely, if ever, connect back to our network.  I set up an install using the MSI and I use the property...

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Clients are not reporting into a new SEPM with same hostname and IP as the...

I need a solution Clients are not reporting into a new SEPM with same hostname and IP as the old SEPM.The only thing I can see being different are the policy serial numbers. SSL on the new SEPM is...

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SEPM 12.1.4

I need a solution Hi,I have SEPM 12.1.4 running to update few Windows 2000 machines with SEP 11.0.6 installed. I used to get virus def for this old version but recently stopped updating. Are virus def...

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SEP 14 Clients Not Updating Definitions While Pending Reboot for Client Upgrade

I need a solution Recently upgraded to SEPM 14 and started migrating ~300 endpoints to the new version 14 client from 12.1.6. Since the migration started we started seeing a lot of new issues with...

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[SEPM] Does not list Mac OS SEPM Client

I need a solution Good afternoon everyone,I trying since several day to remotely set up (Push), a silent install for an EndPoint Protection on a Mac computer.Installation seems to complete correctly,...

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Quarantine an .exe for 32 Bit but not 64 Bit

I need a solution Hi,We have a problem with the 32 bit computers. We have an application on windows mobile 6.0. when we run on 64 bit machine with symantec it works but when we run on 32 bit machine...

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fullscan stuck / hangs on file

I need a solution Hello ,i have upgrade my server to V14 and  same Clients to 14.0.1904 . Now its that some of the upgraded clients hangs or stuck in the weekly full scan.The Files are random on...

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Log Error: "A content update package from the management server failed to...

I need a solution Hi all,I have an issue affecting some of the application servers which act as GUPs.some of them are unable to update their antivirus definitions and the log states the error:"A...

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SSL Medium Strength Cipher Suites Supported vulnerability

I need a solution   Hi all, On our latest vulnerability scan of our SEPM 14 server we got this message: --------------------- Description The remote host supports the use of SSL ciphers that offer...

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Pushed policy to have workstations reboot at a certain day and time through...

I need a solution Hello,I created a policy under the OU structure in SEPM to have computers restart at a certain time. I pushed SEP through SEPM. Once the time rolled around for me to reboot, I never...

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SEP 14 stops Docker Windows from working

I need a solution I am running Windows Server 2016 with Microsoft Docker components installed.I had to install SEP 14 (14.0.1904.0000) to be able to pull images.Many people have reported problems with...

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SEP 14 stops Docker Windows from working

I need a solution I am running Windows Server 2016 with Microsoft Docker components installed.I had to install SEP 14 (14.0.1904.0000) to be able to pull images.Many people have reported problems with...

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Need to allow the files in the USB virtual CD/DVD Drive but block USB Drives

I need a solution We are having CD/DVD Block policy on our groups.We use DATA CARDS(USB DONGLE). We are unable to access the executable file in the data card.As most of data card devices are having...

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Symantec License expired, Am I still protected?

I need a solution Our Symantec License have expired, are our client still protecetd, if we recieeving latest definitions?  0

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ccSvcHst.exe - Application Error : The exception unknown software exception...

I need a solution Windows XP SP3, Client SEP MP6 build 7061.6600. Sometimes in system logs  i see error ccSvcHst.exe - Application Error : The exception unknown software exception (0x40000015)...

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file-level scanning exceptions

I need a solution Hi,  I'm running SEP12.1.6 Is it possible to exclude file level scanning on processes (.exe) ? I have a long list that I need to exclude. I think the proper way is to:1. Open SEPM...

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Whitelist and sage 200

I do not need a solution (just sharing information) Hi,I'm expirence some problems using SEP12 and Sage 200, just want to make sure that i'm doing the right thing!!I add Sage200 to the whitelist...

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Next update for SEP 12.1

I need a solution When is the next Update/Maintainence Patch scheduled for SEP 12?  I dont plan to go to 14 for a while. 0

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Free up SEP Seats used.

I need a solution Good morning, How can I free up licenses for endpoints? We are currently over-deployed for licenses and believe we may have licenses that we may be able to free up. Thanks   0

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