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Random detection by SYMANTEC !!!

I need a solution Hello ,I try to understand a random detection behavior by the SEP12 via a VBS virus.-SEP detects a file "Manual.docx" as being a virus "VBS.Downloader.Trojan" =>The file is...

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Free Webinar: Block The Risk Of Ransomware

I do not need a solution (just sharing information) Just raising awareness of a new resource: the second of our 5-Part Webinar Series is now available on-demand!Block The Risk Of Ransomware...

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Install Settings

I need a solution Is there a tech article that describes the differences between the following settings:12.1.2 server - basic protection12.1.5 Light12.1.5 light 64When clicking Options there is...

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SAV Not Scanning Symlinks; 0 Files Scanned

I need a solution Using the following command:sav manualscan -s /home/home-dir-links/where home-dir-links is a directory that contains many symlinks. The resulting log from this scan looks like...

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scm.server.liveupdate

I need a solution SEPM 12.1.6 RU6 MP5Windows Server 2012I need to prevent Live Update from running on a servers in a highly secured environment ... I am using .JDB files to update them currently....

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Windows 10 blue screen with client 12.1.7

I need a solution Client version: 12.1.7004.6500.105SEPM version: 12.1.6 MP5Client OS: Windows 10 Pro Version 1607 (OS Build 14393.953)Failure: Blue screen on reboot after install (IRQL something...

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What versions of SEP 12.x & 14.x are protected from zero-day attack called...

I need a solution Cybellum recently discovered a zero-day attack called DoubleAgent, which exploits Microsoft's Application Verifier tool, and in turn affects a large number of anti-virus software...

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Offline clients increasing

I need a solution Hi, we currently have 582 "Offline" devices, caused by abandoned VDI clients, and I've just now set the domain properties to delete inactive and non-persistent VDI clients that are...

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Getting "Another installation is currently in progress" when trying to do an...

I need a solution I get this message as soon as I start the installation.  I've looked in task manager, services, etc. and don't see what is blocking this install.  I've tried rebooting and starting...

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SEPM Over deployed licenses

I need a solution Hello,On SEPM 12.1.6 MP6, we have SEP clients over deployed however the question is how long the SEP client's may take definitions.Is there any grace period for purchasing licenses /...

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Symantec Endpoint Protection - Unmanaged Client License Questions

I need a solution I'm using Symantec Endpoint Protection on a personal PC installed as an unmanaged client. I purchased a 3 year license, downloaded the full installer, extracted the .zip, and ran the...

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SEP clients do not receive new policies from the SEPM

I need a solution Hello!!!Several clients 12.1 RU MP5  stopped receiving new policies from the SEPM and stopped updating defs.Manuly start "Update policy" on clints does not help either...

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How to remove Security Proxy DNS problem

I need a solution 0

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problème de mise à jour Symantec endpoint protection avce Windows 10

I need a solution bonjour,la mise à jour de Symantec Endpoint prote 14 build 1904, ne fonctionne pas au niveau de Windows 10j'ai exécuté Sym diag , il m'a affiché comme rapport que les mise à jour...

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Issue with upgrading clients to version 14MP

I need a solution Hi;We recently upgraded our Symantec EndPoint Protection Manager product to the 14MP1 version. When upgrading clients to this version, we encountered problems with Windows 8.1 Pro...

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Unable to whitelist Polycom video conference application is SEP

I need a solution Hi,Some of our clients are using Polycom video conference application in their laptop and SEP is blocking them. I have allowed all the ports related to polycom in SEP firewall rule...

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Issue with upgrading clients to version 14MP

I need a solution Hi;We recently upgraded our Symantec EndPoint Protection Manager product to the 14MP1 version. When upgrading clients to this version, we encountered problems with Windows 8.1 Pro...

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How to configure administrative right at client end for SEPM 14

I need a solution Hi,Anyone can suggest me on follwing point that how we can set admin right at client (user machine like laptop, desktop)1. If users have admin right but we want they can only fire...

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restart SEP service using the password

I need a solution Hi there,i'm wondering if there is a way to restart the SEP service using the password which is protecting the SEP12 installation.SMC -h is not providing me any kind of further...

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End point enable to connect symantec

I need a solution Hi,all of my client can not connect to symantec. we have internet connection but client not conected to symantec. 0

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