SEP client high CPU usage on Windows domain controller
I need a solution SEP client raises a high CPU usage on some domain controllers (Windows 2012R2).SEP client running on these controllers is version 14 but we had the same experience with version 12.1...
View ArticleWeb Server Attack: SMB Double Pulsar Ping
I do not need a solution (just sharing information) DoublePulsar is a backdoor implant tool developed by the U.S. National Security Agency's (NSA) Equation Group that was leaked by The Shadow Brokers...
View ArticleMalvertisement Website Redirect web attack
I do not need a solution (just sharing information) Hello everyone,Behaviour Malvertisement Website Redirect web attack detects attempts to download exploits from a malicious...
View ArticleAre old clients compatible with latest version of Endpoint Protection Manager?
I need a solution We are a public library computer lab and are planning on renewing our Symantec licenses, which are woefully out of date. We are currently using version 12.1.3001.165 of Endpoint...
View ArticleSEPM 12.1.6mp6 database migration from embedded to SQL
I need a solution Hi,I'm currently looking at this KB as my procedure to the migration from embbeded to SQL,https://support.symantec.com/en_US/article.TECH102...But I noticed that's been outdate since...
View ArticleScheduled reports not being recieved
I need a solution I have created some scheduled reports that are not being delivered and was wondering if there is a log or a debug I can use to trouble shoot. I have a feeling that something outside...
View ArticleComponents malfunctioning causing client to report offline
I need a solution Clients are are running Windows 7 x64 with SEP 12.1.6 (12.1 RU6 MP5). Every once in a while a client will report malfunctioning components (SONAR, Download Insight Status, etc.) and...
View ArticleScan tools
I need a solution Any alternate tool like Symantec Endpoint Recovery Tool (SERT) is a bootable CD that can scan and remove malware from an infected computer. 0
View ArticleIdentifying SEP Client Definition update occurring and finishing.
I need a solution Hello,We currently have an overnight wake-up process of our workstations that occurs which allows any dormant machines to get needed updates. Our current configuration is to be be...
View ArticleSymantec Endpoint AV agentless edition ?
I need a solution Hi People,Does anyone here know when or if the latest trend of Agentless Antivirus for Symantec will be released?My Security manager is now considering to replace the old traditional...
View ArticleJDB err Issues with SEP 14
I need a solution Is anybody else having any issues when applying JDB's to SEP 14 SEPM?Bit of a strange one I update 6 SEPM's manually using JDB's files using the same files for all 6. Applying SONAR,...
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Outlook COM Add-in causing issues
I need a solution Hello, Since our SEP migration to 14 MP2 from 12.6 our Point of Sale software can no longer create a new email message with an attachment. It should simply starta new email and put...
View ArticleSEP 14 clients doesn't update from LUA
I need a solution Hi guys!I'm trying to update the Virus Definitions of SEP 14 MP2 clients from a LUA 2.3.6.47 but, when the clients run the LiveUpdate sessions and look for definitions in the LUA it...
View ArticleClear out definitions for SEP14 Mac manually
I need a solution Hi,May I know how to clear out definitions for SEP14 MP2 Mac manually? 0
View ArticleSEPM14.x Scheduled Report Email Not Working
I need a solution Hi, I Create a Scheduled Report in SEPM14.x, and i'm not able to receive the report email from SEPM14.x. But when I try send a test mail from SEPM14.x it's working properly....
View ArticleRemotely replace the sylink file from SEPM
I need a solution Hi All,New to symantec To replace the sylink file. I may manually export the XML file from SEPM console and import that into client machine.Could pls let me know the steps to perform...
View Articlesymantec upgrade install fails rolls back
I need a solution Hi all,i am migrating to 12.1.7166.6700.105 from 12.1.7004.6500.105 and i have approximately 300 clients which show the deployment status as install failed rollback. below is the sep...
View ArticleSuspicious submission a big file
I need a solution Hello colleague,please help me to understand how I can submit suspicious a big files > 100MB to Symantec Security Response.In online submission form...
View ArticleSEPM not displaying some of the managed clients
I need a solution We have several clients on our network that do not display in the SEPM client status section. I've looked at all groups (Default, Workstations, etc.) but there are at least a dozen...
View ArticleWhy does the initial install of SEP 14 need SQL SA access?
I need a solution I'm in the process of setting up my production SEPM 14 infrastructure, and when requesting a new back-end SQL DB, I received push back from our DBA's asking what "exactly" the...
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