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Insight Servers

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I need a solution

Hi there,

I'm trying to test connectivity to Insight servers and following their testing (below), but when I get to Number 3, I can't see an HTTP 400 Bad Request, instead, I'm getting ERR_BAD_SSL_CLIENT_AUTH_CERT.  I have tried different browsers and I get the same error every time I try it.  Any suggestions are appreciated.

To test connectivity with the Insight servers

1.      Go to the following page: https://ent-shasta-mr-clean.symantec.com:443/incident-mrc/1
Went to page  no problem

2.      If the connection is working correctly, you will be re-directed to http://www.symantec.com
Redirect went as expected

3.      Go to the following page: https://ent-shasta-rrs.symantec.com/mrclean
Got rejected – see screen shot

4.      If the connection is working correctly, you will see HTTP 400 Bad Request.

Cheers,

Nathalie

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