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System Lockdown Application Whitelist Not Working

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I need a solution

We had SEPM 12.1 installed. I created a file fingerprint list using the checksum.exe tool for every program on my "C" drive. I applied the rule to two other identical laptops, running Windows 10, in a test group in the logging mode. It does not work. Every process, dll, exe, etc. on all three computers shows on the exception list. I added to the fingerprint list using checksum.exe on the other two laptops. Same problem. I upgraded to version 14. Same problem. I tried this on two servers running 2008 R2. Same problem. I called support - no help. Does anyone know how to make this work?

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