Hi,
I'm attempting to install Symantec 12.1 RU5 onto a user's computer after a clean Windows 7 professional installation, however, when I try to install the 64 bit version the installer will load, but then the remaining time will go back up, go to 0 and the installer dissapears, and a message "installation was interrupted"
I've installed the same sofware on other computers with no issue.
When I reboot and try again, then the "pending system changes" message comes up and prompts me to restart the computer. I do so, but the message is the same.
I've read many of the solutions here, so i have deleted the registry keys, ran cleanwipe, changed the pendingfileoperations key to pendingfileoperations2, deleted all symantec files in programs x86 and user's folders, disabled windows defender, disabled the firewall, disabled UAC, and there are also no other antivirus on the computer.
I have also ran a scan with symhelp so I will attach the log.
Please let me know if you have a solution. I would like to be able to get this computer back to the user soon.
Thanks in advance.