After update SEP from 12 to 14 clients have BSOD
I need a solution Hello all.After update SEP from 12 to 14 version clienst have BSOD.Temporary solusions downgrade client ti 12 version. 0
View ArticleAction on Infected Sites says "Not Applicable"
I need a solution Hi,When I tried was going through a report of the Infected Sites, I found "Not Applicable" in the action field.I went through other action fields in the article :...
View ArticleError login to SEPM 14 Console "Unexpected server error"
I need a solution Hi all, Yesterday we've upgraded our SEPM server from 12.1.6 to the newest version 14. Although the upgrade passed properly, now we are unable to login to SEPM console. We are...
View ArticleFirewall is disabled. Firewall is malfunctioning.
I need a solution Hello all,We are facing a random issue with the firewall and SEP service becoming corrupted for no visible reason (check attachement).Is there a way to resolve that without requiring...
View ArticleUnusual Download Size of SEP 14 Content Updates Using LUA 2.3.5
I need a solution Hello everyone,This morning I tried to download the content updates ( Manager Only) for SEP 14 using LUA 2.3.5 and noticed that the size of the update package is around 16 GB. Has...
View ArticleATM machine failed to get lock down policy
I need a solution Hi all,I have windows xp embedded system 5.1 64 bit with 12.1 Ru4 version installed, failed to get lock down policy where windows 7 embedded can get from same group? 0
View ArticleCritical Problem Related to USB device Exception
I need a solution Dears,i would like to ask your assistance regarding the following case.I am enageged in a project where we connect USB biometric sensors for a customer who is using Symantec endpoint...
View ArticleATM machine failed to get lock down policy XP Embedded 5.1 with 12.1 Ru6 mp4...
I need a solution Hi,I have windows xp embedded system 5.1 64 bit with 12.1 Ru4 version installed, failed to get lock down policy where windows 7 embedded can get from same group?I have uploaded the...
View Articlepolicy to block mp3 file to be uploaded
I need a solution Please help me with the policy to block mp3,mp4 and all media files to be uploaded on shared folder 0
View ArticleInstallation failed - Launch condition
I need a solution Greetings all,In some cases after deploying an upgrade of SEP in some machines i get this message in the "Deployment status" column: "Install failed, launch condition."What does this...
View ArticleHow to create groups and locations
I need a solution How to create groups and locations. 0
View ArticleAll SEP users logged on Citrix Terminal server receive the policy of the...
I need a solution Hello,I want to manage USB access through SEP Application and Device control policies applied on per user basis. Most ot our users work on HP Thin Clients connected to Citrix...
View ArticleChanging Servers 2003 to 2012 and 12.1.4 to 12.1.6
I need a solution I am wanting to change from a windows server 2003 with 12.1.4 to a windows server 2012 with 12.1.6. Is there a guide i could use for this? I have 2 licenses currently do i need to...
View ArticleAuto-Protect Failed to remediate the infection. What to do?
I need a solution Hi,We have SEPM 12.1.6 MP5 running in our environment and SEPs are on 12.1.7 version. On one computer we have infected file and SEP is saying "All action failed: Auto-Protect". What...
View ArticleCan't find where to add exceptions
I need a solution We've recently upgraded to Symantec 14, and I've found Exceptions under Location-specific Policies which is enabled, but I can't edit this. Can someone please help me out? Thank you....
View ArticleYour administrator has locked this feature
I need a solution I wish to change some settings in the Sep Client. However, even when I use an Administrator Windows account and try to change the SEP Client settings, i get a message that says "Your...
View ArticleSymantec endpoint protection doesn't work on Wifi
I need a solution On LAN Network SEP works fine, but when I switch to wireless, SEP service in client stop works after 3 minutes.Do you now what is the cause? In logs on windows or Symantec I didn't...
View ArticleMoving SQL DB to new Server
I need a solution I have two SEPM for load balancing and need to move the SQL DB to a new SQL server.Question is: Do I have to disconnect the second SEPM before I reconfigure the SEPM for the new SQL...
View ArticleFirewall Blocks Everything except on Windows 7 Enterprise x64
I need a solution We are upgrading to 14 from 12.1.6 and noticed that on our 32 bit Win 7 Pro systems the firewall in SEP was disabled so when we enabled it in 14 it blocks all traffic except DNS...
View ArticleHow to log Location awareness
I need a solution Hello everybody,I want to know how to activate and analyse the switching of locations at the SEP Clients 12.1RU6.Is there an option to do this via registry?The Option with the...
View Article